We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace and or refund it. If you receive live plants dead on arrival, you have 3 days upon delivery to notify us and receive proper help. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your email to us at contact@plantventions.com. This quick and simple step will help us provide a speedy resolution.

Because some products are made to order, we do not accept general returns or sizing-related returns. 

Please read below for more details:

Cancellations

Product Orders Cancellation Policy

 If you wish to cancel or amend your order, please use the link provided in your confirmation email.

Donations and Tips Cancellation Policy

Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it. 

Membership Subscriptions Cancellation Policy

You can cancel your membership at any time via your Billing page. Please note that cancellations will take effect after your current membership subscription period ends. There is no refund or cancellation for the current membership subscription period. 

Damaged/Quality Issues

For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface with the item clearly displayed.

Please email us with these details at contact@plantventions.com

Refunds Policies:

Product Orders Refund Policy

Because most products are handmade or made to order, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue. 

PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.

Donations and Tips Refund Policy

Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips. 

Membership Subscriptions Cancellation Policy

Membership subscriptions are non-refundable. You can always cancel your membership at any time, and this cancellation will take effect at the end of your membership subscription period. There is no refund for the current membership subscription period that is ongoing. 

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay.

International Orders

At this time, we do not accept international orders. U.S. only shipping.

Merchant of record

Our site is partially handled by our Merchant of Record and merchandising partner, Fourthwall.com, Privacy Policy Terms of Service.